top of page

PRIVACY POLICY

Gloss Florist Privacy Policy

Effective Date: November 8, 2025

At Gloss Florist, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online or offline.

1. Information We Collect

We collect personal information to process your orders and improve your experience, including:

Personal Details: Name, email address, phone number, and billing/delivery address.

Payment Information: Credit/debit card or payment method details (processed securely through third-party payment providers; we do not store full card information).

Order Information: Products purchased, delivery instructions, and messages for gift recipients.

Website Usage Data: IP address, browser type, device information, and browsing behavior (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.

Send order confirmations, delivery updates, and customer support messages.

Improve our website, products, and customer experience.

Send you promotional emails or offers (only if you’ve opted in).

Comply with legal or regulatory requirements.

3. How We Protect Your Information

Your security matters to us. We use industry-standard security measures to protect your data, including SSL encryption and secure payment gateways. While no system is completely secure, we continuously monitor and update our processes to safeguard your information.

Disclaimer: Gloss Florist is not responsible for any unauthorized access, data loss, or security breaches that occur beyond our reasonable control, including issues arising from third-party platforms, hosting providers, or payment processors.

4. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with:

Delivery partners to ensure your flowers arrive on time.

Payment processors to handle secure transactions.

Service providers (such as marketing or analytics platforms) who help us operate the website — under strict data protection agreements.

Legal authorities if required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to personalize your shopping experience, analyze traffic, and remember your preferences. You can manage or disable cookies in your browser settings, but some features may not work properly if cookies are disabled.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Opt out of promotional emails (via “Unsubscribe” link).

Request a copy of your data.

To make a privacy request, please contact us

7. Data Retention

We keep your data only as long as necessary for business, legal, or accounting purposes. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Gloss Florist
📍 Fairfax, VA.
📧 gift.glossierg@gmail.com

🌐 www.glossflorist.com

bottom of page